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A dead fridge or a washer that won't drain doesn't always mean buy new — techs who diagnose honestly and carry common parts. Pick your metro for our recommended crew, local pricing, and answers to common questions.
In Chicago, the repair techs we point readers to diagnose before they ever quote a replacement.
Disclosure: the crews recommended on this page are part of Trusted Local Network — we have a commercial interest in them, and you should weigh that. Nobody pays for placement, and the pricing and hiring advice here is the same advice we would give about any crew.
Homeowner guides
Straight answers, no upsell — what a job should cost and what to ask before you book.
Repair quotes feel arbitrary because the bill is really three separate charges wearing one number. Here is how a repair is actually priced, which parts of it are negotiable, and the point where fixing a machine stops making sense.
Read the guide →The repair-or-replace question has a genuinely useful answer, and it is not the old rule about half the price of a new one. What matters is which part failed, because the failures split cleanly into cheap ones and terminal ones.
Read the guide →The drum turns but the clothes come out cold and damp. The usual causes, in the order a technician actually checks them.
Read the guide →
Standing water at the end of the cycle usually means a blockage, not a dead machine. What to check, in order, and when it stops being a DIY job.
Read the guide →